Shipping


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All orders will be dispatched from our warehouse within 2 business days, during peak periods this can increase to within 4 business days. SilkenSkin is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability. 
SilkenSkin does not take responsibility for any untracked parcels that go missing. We are not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. SilkenSkin will help as much as possible to trace a missing parcel, however, if untracked shipping is selected, it is the customer’s responsibility to follow up with the carrier. Kenzzi is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability